Terms of service

TERMS OF SERVICE

By accessing this website and/or placing an order, you agree to be bound by the following terms and conditions. Please read them carefully.

All sales conducted through this website are operated by QUEENDA.
To place an order, you must be at least 18 years of age or have the explicit consent of a legal guardian.
By using this site, you agree not to use our products for any illegal or unauthorized purpose.

Accuracy: We make every effort to display the colors and textures of our products as accurately as possible. However, due to variations in screen settings and digital displays, the actual color of the product may slightly differ from what you see on your screen.
Modifications: QUEENDA reserves the right to change product prices, descriptions, and stock availability at any time without prior notice.
Errors: In the event of a pricing or typographical error, QUEENDA reserves the right to cancel any orders placed for the incorrectly listed product.

Payment Methods: Payments are processed through our secure, encrypted third-party payment infrastructure (e.g., iyzico).
Order Confirmation: An order is only considered confirmed once full payment has been successfully processed and received.
Security: We prioritize the security of your transactions; however, you are responsible for maintaining the confidentiality of your account information.

All content on this website—including the QUEENDA logo, unique designs, original photography, and text—is the exclusive intellectual property of our brand.
Unauthorized copying, reproduction, or commercial use of any content from this site is strictly prohibited and subject to legal action.

Force Majeure: QUEENDA shall not be held liable for any delays or failures in performance resulting from causes beyond our reasonable control. This includes, but is not limited to: natural disasters, labor strikes, global supply chain disruptions, and customs delays or inspections.
Direct/Indirect Loss: To the extent permitted by law, QUEENDA is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the Republic of Türkiye.
Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Courts and Enforcement Offices of Istanbul (Avcılar/Bakırköy).